"Of course, consumer recommendations on the Web aren't new. Amazon
and others have deployed them with great success for years. What's
changed is that blogs and other social networks have created a consumer
conversation outside the control of any particular company or website.
...'You get better search through people,' says Bradley Horowitz, director of technology development. 'It's no longer a question of whether social networking is important, it's a question of how do we leverage this phenomenon.' And, perhaps, of who will be the first to get there."
...'You get better search through people,' says Bradley Horowitz, director of technology development. 'It's no longer a question of whether social networking is important, it's a question of how do we leverage this phenomenon.' And, perhaps, of who will be the first to get there."
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